Privacy Policy

Last Updated: 05 October 2023

1. Introduction

Thank you for choosing Kayi App. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: We may collect personal information such as your name, contact information (email address, phone number, physical address), date of birth, and government-issued identification details when you sign up for our services.
• Financial Information: To provide our services, we may collect financial information, such as bank account details, transaction history, and payment card information.
• Usage Data: We may collect information about your interactions with our website and mobile applications, including log data, IP address, browser type, and pages visited.

3. How We Use Your Information

We may use your information for the following purposes:

• Service Provision: To provide and maintain our services, including processing transactions and facilitating financial activities.
• Customer Support: To respond to your inquiries and provide customer support.
• Security: To protect against fraud, unauthorized access, and other illegal activities.
• Marketing: To send you promotional and marketing communications (you can opt-out at any time).

4. Disclosure of Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

5. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While no data transmission over the internet can be entirely secure, we will do our utmost best to secure your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information.
• Rectification: You can request corrections to your inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information under certain circumstances.
• Withdrawal of Consent: You can withdraw your consent for processing your data when we rely on your consent as the legal basis for processing.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on our website, and the revised policy will be effective immediately.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

61, Maganda Road, Nasarawa, Kano, Nigeria

0800-000-KAYI (0800-000-5294)

help@kayi.ng

9. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Nigeria. Any disputes arising out of or relating to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Nigeria.

By using our services, you consent to the practices outlined in this Privacy Policy.